Effective Date: 1/1/2026

Welcome to Nativ Origins, operated by Plainfolk Collective.

By accessing or using our website and placing an order with us, you agree to the terms outlined below. Please read them carefully.

About Us

This website is owned and operated by:

Plainfolk Collective

Shop No. 101, House No. 2016,

Shree Gajanan Apartment,

Near Aashirwad Hospital,

Ghansoli, Navi Mumbai – 400701, India

Throughout the site, the terms “we”, “us”, and “our” refer to Plainfolk Collective / Nativ Origins.

Use of Website

By using this website, you agree that:

• You are legally capable of entering into a binding agreement
• You will not use the website for any unlawful or prohibited purpose
• You will provide accurate and complete information when placing an order

We reserve the right to refuse service to anyone for any reason at any time.

Products & Information

• All products listed on the website are subject to availability.
• We make every effort to display accurate product descriptions, images, and prices.
• Slight variations in colour, texture, or appearance may occur due to the natural nature of ingredients and photography.

We reserve the right to update product information or discontinue products without prior notice.

Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Shipping charges, if applicable, are shown clearly at checkout.
• Payments are processed through secure third-party payment gateways.

Plainfolk Collective is not responsible for payment failures caused by issues with banks or payment providers.

Order Acceptance

• An order is considered confirmed only after successful payment.
• We reserve the right to cancel or refuse any order due to:
  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incomplete or incorrect customer details

In such cases, any amount paid will be refunded to the original payment method.

Shipping & Delivery

Shipping and delivery timelines, charges, and related terms are governed by our Shipping Policy, available on the website.

While we aim to deliver orders within the estimated time, delays may occur due to factors beyond our control.

Cancellations, Returns & Refunds

Cancellations, returns, replacements, and refunds are handled as per our Cancellation & Return Policy, available on the website.

Due to the nature of food products, returns are accepted only in specific cases such as damaged or incorrect items.

Intellectual Property

All content on this website—including logos, text, images, designs, videos, and graphics—is the property of Plainfolk Collective and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

Plainfolk Collective shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures caused by events beyond our reasonable control
• Improper use or storage of products after delivery

Our total liability, if any, shall not exceed the value of the product purchased.

User Responsibilities

By using our website, you agree not to:

• Violate any applicable laws or regulations
• Upload or transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems

Any such activity may result in termination of access.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Navi Mumbai, Maharashtra.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be reflected on this page and will take effect immediately upon posting.

Contact Us

For any questions regarding these Terms & Conditions, please reach out to us:

📧 Email: support@nativorigins.com

📞 Customer Care: +91 8097281155